FAQS
Frequently Asked Questions
Everything you need to know about tile fitting, flooring installation, waterproofing, and maintenance.
General Questions
What services does Civil Creation provide?
We specialize in tile fitting, flooring installation, repair, waterproofing, surface preparation, and leveling for residential and commercial spaces across Mumbai.
Which areas do you serve?
How long have you been in business?
We have 20+ years of hands-on experience, led by our founder Sudhir Modi, with 500+ successful projects completed.
Tile Fitting & Installation
How long does tile installation usually take?
It depends on the area size and tile type, but most projects are completed within 2–5 days, including preparation and finishing.
What types of tiles do you work with?
We install vitrified, porcelain, ceramic, marble, granite, and designer tiles, suitable for walls, floors, bathrooms, and kitchens.
Can you help with tile selection?
Yes, we guide clients in choosing the right tile type, size, and pattern based on usage, design preference, and budget.
Do you supply the tiles as well?
We primarily handle installation but can supply tiles and adhesives through our trusted vendor network upon request.
What’s included in your installation service?
Layout planning, subfloor preparation, tile cutting, fitting, grouting, cleaning, and post-installation checks.
Pricing & Quotations
How much does tile fitting cost in Mumbai?
Do you offer free site visits?
Are there any hidden costs?
How can I request a quotation?
Flooring & Waterproofing
Do you also handle waterproofing?
Yes, we offer bathroom, terrace, and subfloor waterproofing using high-quality membranes and coatings.
What’s the importance of surface preparation before tiling?
Do you provide leveling for uneven floors?
Absolutely. We use cementitious compounds and laser tools to create smooth, accurate surfaces before installation.
Can you waterproof without removing old tiles?
In many cases, yes. We use liquid sealants and coating systems for reproofing existing bathrooms and terraces.
Repairs, Regrouting & Maintenance
Do you repair cracked or loose tiles?
Yes. We handle tile repair, regrouting, resealing, and color-matched replacement for both walls and floors.
When should grout be replaced?
Grout usually needs replacement every 5–8 years, or when it begins cracking, darkening, or developing mold.
Can you clean and polish old tiles?
Yes. We offer deep cleaning, polishing, and sealing to restore dull or stained tiles to their original look.
How do I maintain tile flooring in Mumbai’s humid climate?
Regular cleaning with mild detergent, avoiding acid-based cleaners, and sealing grout lines once a year ensures long tile life.
Booking & Work Process
How soon can you start after booking?
What payment methods do you accept?
Do you provide any warranty?
Can you handle large commercial or builder projects?
Yes, our team is experienced in corporate offices, showrooms, and multi-site installations across Mumbai and Thane.